Privacy Policy

1. Introduction

This policy explains how GLOBARKART LTD collects, uses, stores and protects your personal information when you use our website, products and services.

We are committed to protecting your privacy and complying with applicable data protection regulations in the United Kingdom.

2. Information We Collect

We collect information you provide directly to us, including but not limited to: your name, email address, delivery address, phone number and order-related details.

We may also collect non-identifiable usage data, such as website browsing activity, device type and interaction preferences, to improve our services.

3. Use of Your Information

We use your information to process and fulfill your orders, including arranging delivery and providing after-sales support.

We may use your contact details to send order confirmations, delivery updates and responses to your inquiries, within the scope of legitimate business needs.

We will not use your information for unsolicited marketing communications without your explicit consent.

4. Data Retention

Order-related information is retained for a period of 7 years from the date of order completion, to comply with legal and accounting requirements.

Customer service inquiry records are retained for 3 years from the date of communication, to support after-sales follow-up.

Non-identifiable usage data is stored for 12 months before being anonymized or deleted.

5. Information Sharing

We do not sell, rent or lease your personal information to third parties for commercial purposes.

We may share necessary information with trusted logistics service providers, solely for the purpose of completing your order delivery.

We may disclose your information if required by law, court order or government regulation, to protect our rights or the safety of others.

6. Your Rights

You have the right to request access to the personal information we hold about you, and to request correction of inaccurate or incomplete data.

You may request deletion of your personal information, subject to our legal retention obligations, by contacting us via the listed email address.

We will respond to all valid requests within 30 working days of receipt.

7. Cookies and Tracking Technologies

Our website uses basic cookies to enhance your browsing experience, such as remembering your preferences and shopping cart contents.

You may disable cookies through your browser settings, though this may affect some functionality of our website.

We do not use cookies for cross-site tracking or targeted advertising without your consent.

8. Data Security

We implement standard technical and organizational measures to protect your personal information from unauthorized access, loss or misuse.

All data is stored on secure servers with restricted access, and we regularly review our security practices to maintain protection standards.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Updated versions will be published on this page and take effect immediately upon posting.

You are encouraged to review this page regularly for changes, at least once every 3 months.

10. Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: hello@globarkart.shop | Address: 321 Neath Road, Plasmarl, Swansea, Wales, SA6 8JU | Phone: +44 7714 854651